Welcome to Breeze Sprout! At Breeze Sprout (“we,” “us,” or “our”), we value your trust as much as we value helping your garden grow. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website breezesprout.com or make a purchase from us.
1. Information We Collect
We collect information to provide better services to all our gardening enthusiasts:
- Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, payment information, and phone number.
- Transaction Data: Details about purchases you make through our site, including payment method and plant preferences.
- Technical Data: IP address, browser type, operating system, and other technology on the devices you use to access our website.
- Usage Data: Information about how you interact with our site, including pages visited and products viewed.
- Communications: Records of your correspondence with us if you contact our customer care team.
2. How We Use Your Information
We use your information to cultivate the best shopping experience:
- Process and fulfill your orders for beautiful plants
- Communicate with you about your account or transactions
- Provide customer support and respond to your inquiries
- Improve our website, products, and services
- Prevent fraud and enhance security
- Send you gardening tips and promotions (only with your consent)
- Comply with legal obligations
3. Sharing of Your Information
We treat your information like we treat our plants – with care and respect. We only share it when necessary:
- Service Providers: With companies that help us operate (payment processors, shipping carriers, IT services).
- Legal Requirements: When required by law or to protect our rights.
- Business Transfers: In connection with a merger or sale of assets.
- With Your Consent: For any other purpose disclosed with your permission.
We never sell your personal information to third parties.
4. Data Storage and Security
We implement appropriate security measures to protect your information:
- Industry-standard encryption for all transactions
- Secure servers with limited access
- Regular security assessments
- Payment data processed through PCI-compliant services
While we strive to protect your information, no method of transmission over the Internet is 100% secure.
5. Your Rights and Choices
You have rights regarding your personal information:
- Access: Request a copy of your personal data.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your personal data, subject to legal requirements.
- Opt-Out: Unsubscribe from marketing communications at any time.
- Restriction: Request limitations on how we use your data.
To exercise these rights, please contact us at [email protected].
6. Cookies and Tracking Technologies
Like a garden needs sunlight, our website uses cookies to function properly:
- Essential Cookies: Necessary for basic functions like adding items to your cart.
- Performance Cookies: Help us understand how visitors use our site.
- Functionality Cookies: Remember your preferences (like language).
- Advertising Cookies: Show you relevant plant recommendations (if you consent).
You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.
7. International Data Transfers
As we serve customers globally (except some Asian countries and remote regions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.
8. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this policy as our business grows. The updated version will be posted on our website with a new “Last Updated” date.
10. Contact Us
For questions about this Privacy Policy or your personal data:
Breeze Sprout Sales
2309 Elliot Avenue
Seattle, US 98115
Email: [email protected]